As a regular patient of our practice, Medpods offer the ability to request a home visit. If you are unable to attend the clinic due to your health, please call and speak with our team to discuss how we can help.
After Hours Care
Medpods has partnered with National Home Doctor Service to provide your after hours care.
If you or your family suffer illness outside of our practice hours, please call 13 74 25 ( 13 SICK ) and a GP will be sent to your home to provide care.
Medpods appreciates all patient feedback as an opportunity to reflect on the care given to our valued patients. If you would like to provide personal feedback please ask to speak to the Practice Manager when calling the clinic. You may also like to complete a patient feedback form located at Reception.
If you feel that you would like to take any feedback to an external party, please direct this to:
Office of the Health Ombudsman
PO Box 13281
Brisbane QLD 4003
Ph: 133 646
If language may be a barrier between you and your Medpods GP, we are able to organise interpreter services.
TIS provides interpreters if English is not your primary language. You can advise your Receptionist when booking your appointment or call 131 450 to arrange prior to arriving at your appointment.
For patients requiring Auslan interpreter services, please visit the Auslan website for contact information relevant to you: www.auslanservices.com/contact/